NPS Benchmarks in USA

USA NPS Benchmark Analysis

The USA NPS benchmark stands at 30.4 for Jul 2026. It provides a national reference across 50 cities with available benchmark data.

Sacramento records the highest visible city benchmark at 35.0. The highest and lowest city benchmarks are separated by 7.4 points. Performance is not uniform, but most comparisons remain within a moderately dispersed range.

24 of 50 cities currently perform above the national benchmark. Results are distributed relatively evenly around the reference point rather than being concentrated on one side.

Luxury Goods is the highest-performing represented industry at 44.1. This is 13.7 points above the national benchmark. The result shows why a national average should be combined with sector context before setting targets.

Month over month, the USA benchmark changed only marginally. This makes the longer historical series more informative than the latest movement alone.

With 31 months of history, the page provides more than a current snapshot. The longer series can be used to distinguish recurring direction from isolated monthly movement.

What This Means for Your Organization

• Use 30.4 as the current national context, not as a universal target for every sector or location.
• Compare your operating city with the national distribution before concluding that an organizational gap is company-specific.
• Set targets against the relevant industry as well as the country average, because sector expectations can materially change what counts as strong performance.
• Review several monthly updates before changing strategic targets in response to one short-term movement.