The Consumer Electronics
benchmark.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly
Reporting periodOctober 2026
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Consumer Electronics benchmark27.6Current month
Monthly change0.0 ptsCompared with the previous month
6-month change+0.2 ptsCompared with April 2026
12-month change+0.2 ptsCompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

Consumer Electronics

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values
Monthly benchmark values
MonthConsumer Electronics
Jan 202426.9
Feb 202426.8
Mar 202426.9
Apr 202426.9
May 202426.8
Jun 202427.0
Jul 202426.7
Aug 202426.9
Sep 202426.8
Oct 202426.8
Nov 202426.8
Dec 202426.9
Jan 202526.8
Feb 202526.9
Mar 202527.1
Apr 202527.1
May 202526.9
Jun 202526.8
Jul 202526.8
Aug 202526.9
Sep 202527.5
Oct 202527.4
Nov 202527.5
Dec 202527.5
Jan 202627.6
Feb 202627.6
Mar 202627.4
Apr 202627.4
May 202627.2
Jun 202627.5
Jul 202627.4
Aug 202627.4
Sep 202627.6
Oct 202627.6
Compare the market

Consumer Electronics across countries.

Select a column heading to sort. Changes are expressed in benchmark points.

Consumer Electronics across countries. October 2026
Australia 30.9+0.8 ptsN/AN/A
Belgium 28.1+0.2 ptsN/AN/A
Canada 25.4-0.1 pts+0.3 pts+1.1 pts
France 26.0+0.2 pts+0.6 pts+0.1 pts
Germany 29.1+0.7 pts-0.2 pts-0.3 pts
Italy 29.10.0 pts-0.2 pts-0.5 pts
Mexico 27.5+0.2 ptsN/AN/A
Netherlands 27.4-0.9 ptsN/AN/A
New Zealand 29.00.0 ptsN/AN/A
Portugal 25.9-0.8 ptsN/AN/A
Qatar 38.0+1.0 ptsN/AN/A
Singapore 23.0+1.0 ptsN/AN/A
Spain 29.3+0.2 pts+0.4 pts+0.3 pts
United Arab Emirates 38.00.0 ptsN/AN/A
USA 27.00.0 pts-0.4 pts-0.4 pts

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

Consumer Electronics benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top markets this month for Consumer Electronics

  • Qatar is currently benchmarked at 38.0.
  • United Arab Emirates is currently benchmarked at 38.0.
  • Australia is currently benchmarked at 30.9.

Biggest country movers this month

  • Qatar, Singapore share the largest month-over-month gain at +1.0 pts.
  • Netherlands records the largest month-over-month decline at -0.9 pts.

Based on 15 of 15 countries with data in both months. Changes are rounded to one decimal place.

Stable this month

The Consumer Electronics benchmark stands at 27.6 for October 2026. It provides a reference across 15 countries with available data.

Qatar, United Arab Emirates share the highest benchmark at 38.0. Across the countries represented, scores range from 23.0 to 38.0 — a spread of 15.0 points. Use this range alongside the overall average when comparing markets.

8 of 15 countries are above the Consumer Electronics benchmark; 7 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

Olympia, USA has the highest city benchmark at 45.0, 17.4 points above the overall reference. This adds local context within the industry; it does not establish how every organization in those locations performs.

The Consumer Electronics benchmark is unchanged from the previous month to one decimal place. One stable reading does not establish a lasting trend.

This report contains 34 monthly observations from January 2024 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.