The Entertainment and Streaming
benchmark.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly
Reporting periodOctober 2026
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Entertainment and Streaming benchmark25.8Current month
Monthly change-0.1 ptsCompared with the previous month
6-month change-0.7 ptsCompared with April 2026
12-month change-0.8 ptsCompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

Entertainment and Streaming

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values
Monthly benchmark values
MonthEntertainment and Streaming
Jan 202426.3
Feb 202426.3
Mar 202426.3
Apr 202426.3
May 202426.2
Jun 202426.4
Jul 202426.5
Aug 202426.7
Sep 202426.6
Oct 202426.5
Nov 202426.6
Dec 202426.7
Jan 202526.6
Feb 202526.4
Mar 202526.5
Apr 202526.4
May 202526.6
Jun 202526.5
Jul 202526.5
Aug 202526.5
Sep 202526.5
Oct 202526.6
Nov 202526.6
Dec 202526.7
Jan 202626.6
Feb 202626.6
Mar 202626.6
Apr 202626.5
May 202626.3
Jun 202625.8
Jul 202625.7
Aug 202625.6
Sep 202625.9
Oct 202625.8
Compare the market

Entertainment and Streaming across countries.

Select a column heading to sort. Changes are expressed in benchmark points.

Entertainment and Streaming across countries. October 2026
Australia 28.30.0 ptsN/AN/A
Belgium 23.1-0.6 ptsN/AN/A
Canada 24.40.0 pts+0.4 pts0.0 pts
France 24.5+0.2 pts-0.7 pts-1.9 pts
Germany 26.8+0.2 pts-0.3 pts-0.5 pts
Italy 29.2+0.3 pts+0.3 pts+1.0 pts
Mexico 24.20.0 ptsN/AN/A
Netherlands 25.1-0.2 ptsN/AN/A
New Zealand 29.6+0.4 ptsN/AN/A
Portugal 23.4-0.4 ptsN/AN/A
Qatar 32.0-1.0 ptsN/AN/A
Singapore 24.0+1.0 ptsN/AN/A
Spain 26.6-0.4 pts-0.1 pts+1.1 pts
United Arab Emirates 33.5-1.5 ptsN/AN/A
USA 26.40.0 pts-0.4 pts-0.6 pts

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

Entertainment and Streaming benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top markets this month for Entertainment and Streaming

  • United Arab Emirates is currently benchmarked at 33.5.
  • Qatar is currently benchmarked at 32.0.
  • New Zealand is currently benchmarked at 29.6.

Biggest country movers this month

  • Singapore records the largest month-over-month gain at +1.0 pts.
  • United Arab Emirates records the largest month-over-month decline at -1.5 pts.

Based on 15 of 15 countries with data in both months. Changes are rounded to one decimal place.

Moving down this month

The Entertainment and Streaming benchmark stands at 25.8 for October 2026. It provides a reference across 15 countries with available data.

United Arab Emirates has the highest benchmark at 33.5. Across the countries represented, scores range from 23.1 to 33.5 — a spread of 10.4 points. Use this range alongside the overall average when comparing markets.

8 of 15 countries are above the Entertainment and Streaming benchmark; 7 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

Albany, USA has the highest city benchmark at 39.0, 13.2 points above the overall reference. This adds local context within the industry; it does not establish how every organization in those locations performs.

The Entertainment and Streaming benchmark moved from 25.9 to 25.8, a month-over-month change of -0.1 pts. Review several periods before interpreting this as a lasting shift; changes in market coverage can also affect the aggregate.

This report contains 34 monthly observations from January 2024 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.