The B2B SaaS: Core Apps
benchmark.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly
Reporting periodOctober 2026
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B2B SaaS: Core Apps benchmark40.6Current month
Monthly change+0.1 ptsCompared with the previous month
6-month change-1.0 ptsCompared with April 2026
12-month change-0.7 ptsCompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

B2B SaaS: Core Apps

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values
MonthB2B SaaS: Core Apps
Jan 202441.5
Feb 202441.7
Mar 202441.6
Apr 202441.5
May 202441.8
Jun 202441.6
Jul 202441.8
Aug 202441.7
Sep 202441.6
Oct 202441.8
Nov 202441.8
Dec 202441.7
Jan 202541.6
Feb 202541.3
Mar 202541.4
Apr 202541.5
May 202541.5
Jun 202541.5
Jul 202541.5
Aug 202541.5
Sep 202541.2
Oct 202541.3
Nov 202541.3
Dec 202541.5
Jan 202641.2
Feb 202641.4
Mar 202641.4
Apr 202641.6
May 202641.7
Jun 202640.4
Jul 202640.6
Aug 202640.5
Sep 202640.5
Oct 202640.6
Compare the market

B2B SaaS: Core Apps across countries.

Select a column heading to sort. Changes are expressed in benchmark points.
Australia 39.3-0.3 ptsN/AN/A
Belgium 38.30.0 ptsN/AN/A
Canada 42.3+0.1 pts+1.6 pts+2.1 pts
France 38.6-0.4 pts+0.5 pts+0.5 pts
Germany 42.1-0.5 pts-1.3 pts-1.2 pts
Italy 44.20.0 pts+0.4 pts+1.3 pts
Mexico 38.3+0.1 ptsN/AN/A
Netherlands 39.7+0.4 ptsN/AN/A
New Zealand 37.2+0.6 ptsN/AN/A
Portugal 38.0+0.3 ptsN/AN/A
Qatar 32.0+1.0 ptsN/AN/A
Singapore 32.0-1.0 ptsN/AN/A
Spain 43.0+0.5 pts+1.3 pts+1.3 pts
United Arab Emirates 35.0+0.5 ptsN/AN/A
USA 42.6+0.3 pts+0.7 pts+0.8 pts

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

B2B SaaS: Core Apps benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top markets this month for B2B SaaS: Core Apps

  • Italy is currently benchmarked at 44.2.
  • Spain is currently benchmarked at 43.0.
  • USA is currently benchmarked at 42.6.

Biggest country movers this month

  • Qatar records the largest month-over-month gain at +1.0 pts.
  • Singapore records the largest month-over-month decline at -1.0 pts.

Based on 15 of 15 countries with data in both months. Changes are rounded to one decimal place.

Moving up this month

The B2B SaaS: Core Apps benchmark stands at 40.6 for October 2026. It provides a reference across 15 countries with available data.

Italy has the highest benchmark at 44.2. Across the countries represented, scores range from 32.0 to 44.2 — a spread of 12.2 points. Use this range alongside the overall average when comparing markets.

5 of 15 countries are above the B2B SaaS: Core Apps benchmark; 10 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

Sacramento, USA has the highest city benchmark at 60.0, 19.4 points above the overall reference. This adds local context within the industry; it does not establish how every organization in those locations performs.

The B2B SaaS: Core Apps benchmark moved from 40.5 to 40.6, a month-over-month change of +0.1 pts. Review several periods before interpreting this as a lasting shift; changes in market coverage can also affect the aggregate.

This report contains 34 monthly observations from January 2024 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

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Overall market reportItalyExplore benchmark ↗Overall market reportSpainExplore benchmark ↗Find your referenceAll marketsExplore benchmark ↗
Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.