Compare your NPS with industry and local benchmarks in one place.
215M+
Public review data points analyzed annually
75+
Countries covered
Explore NPS Benchmarks by Industry
Compare customer experience performance across 20 industries using local, national and industry-level NPS benchmarks.
- Airlines
- Apparel
- Automotive Dealers and Service
- B2B SaaS: Core Apps
- Car Manufacturers
- Consumer Electronics
- Consumer Services
- Cosmetics and Beauty
- Energy and Utilities
- Entertainment and Streaming
- Fintech and Digital Banking
- General Retail, Multicategory
- Hotels and Resorts
- Internet Service Providers
- Luxury Goods
- Packaged Food and Beverage
- Quick Service Restaurants
- Restaurants, Full Service
- Sports Teams and Leagues
- Supermarkets and Grocery
NPS Benchmarking Insights and Resources
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