The Quick Service Restaurants
benchmark.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly
Reporting periodOctober 2026
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Quick Service Restaurants benchmark26.5Current month
Monthly change0.0 ptsCompared with the previous month
6-month change-0.5 ptsCompared with April 2026
12-month change-0.4 ptsCompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

Quick Service Restaurants

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values
Monthly benchmark values
MonthQuick Service Restaurants
Jan 202426.3
Feb 202426.2
Mar 202426.3
Apr 202426.3
May 202426.0
Jun 202426.1
Jul 202426.3
Aug 202426.1
Sep 202426.0
Oct 202425.9
Nov 202425.8
Dec 202425.7
Jan 202525.9
Feb 202525.8
Mar 202525.7
Apr 202525.9
May 202526.0
Jun 202526.0
Jul 202526.0
Aug 202526.0
Sep 202526.9
Oct 202526.9
Nov 202527.0
Dec 202526.8
Jan 202627.1
Feb 202627.1
Mar 202627.0
Apr 202627.0
May 202627.2
Jun 202626.7
Jul 202626.6
Aug 202626.6
Sep 202626.5
Oct 202626.5
Compare the market

Quick Service Restaurants across countries.

Select a column heading to sort. Changes are expressed in benchmark points.

Quick Service Restaurants across countries. October 2026
Australia 27.9-0.1 ptsN/AN/A
Belgium 25.00.0 ptsN/AN/A
Canada 25.6-0.3 pts0.0 pts-0.2 pts
France 26.9-0.4 pts+0.3 pts+0.6 pts
Germany 30.6-0.2 pts+1.2 pts+1.3 pts
Italy 29.2+0.4 pts-0.5 pts-0.6 pts
Mexico 25.0+0.1 ptsN/AN/A
Netherlands 25.6-0.1 ptsN/AN/A
New Zealand 27.4-0.2 ptsN/AN/A
Portugal 24.2-0.5 ptsN/AN/A
Qatar 26.00.0 ptsN/AN/A
Singapore 20.0+1.0 ptsN/AN/A
Spain 30.1+0.3 pts+0.7 pts+1.7 pts
United Arab Emirates 31.00.0 ptsN/AN/A
USA 25.8+0.3 pts+0.1 pts-0.1 pts

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

Quick Service Restaurants benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top markets this month for Quick Service Restaurants

  • United Arab Emirates is currently benchmarked at 31.0.
  • Germany is currently benchmarked at 30.6.
  • Spain is currently benchmarked at 30.1.

Biggest country movers this month

  • Singapore records the largest month-over-month gain at +1.0 pts.
  • Portugal records the largest month-over-month decline at -0.5 pts.

Based on 15 of 15 countries with data in both months. Changes are rounded to one decimal place.

Stable this month

The Quick Service Restaurants benchmark stands at 26.5 for October 2026. It provides a reference across 15 countries with available data.

United Arab Emirates has the highest benchmark at 31.0. Across the countries represented, scores range from 20.0 to 31.0 — a spread of 11.0 points. Use this range alongside the overall average when comparing markets.

7 of 15 countries are above the Quick Service Restaurants benchmark; 8 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

Munich, Germany has the highest city benchmark at 42.0, 15.5 points above the overall reference. This adds local context within the industry; it does not establish how every organization in those locations performs.

The Quick Service Restaurants benchmark is unchanged from the previous month to one decimal place. One stable reading does not establish a lasting trend.

This report contains 34 monthly observations from January 2024 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.