NPS Benchmarks in Montpelier, USA

Latest benchmark period: July 2026

Data published: August 1, 2026

Montpelier, USA benchmark at a glance

The current NPS benchmark for Montpelier, USA is 30.1 for Jul 2026. The report includes 20 industry benchmarks and 31 months of available history.

20
industries compared
31
months analyzed
30.1
current benchmark
USA
national context

Coverage figures describe the number of markets and historical periods represented on this page. They are not a substitute for review-volume or survey-response sample sizes.

Key NPS Insights for Montpelier

Key findings calculated from the benchmark data shown on this page for Jul 2026.

Comparison with the national benchmark

Montpelier is currently 0.3 points below the USA benchmark.

National city ranking

Montpelier currently ranks 27 of 50 cities in USA with available benchmark data.

Leading local industry

Hotels and Resorts is currently the highest-performing industry in Montpelier.

Monthly trend

Montpelier’s NPS benchmark remained broadly stable compared with the previous month.

Montpelier


Montpelier NPS (Overall)

Last Month30.10.00 pts
6 Months Ago30.2-0.10 pts
12 Months Ago30.4-0.30 pts

Montpelier NPS Evolution (Overall)

Top sectors this month in Montpelier

  • Hotels and Resorts is currently benchmarked at 49.0 NPS.
  • B2B SaaS: Core Apps is currently benchmarked at 42.0 NPS.
  • Luxury Goods is currently benchmarked at 41.0 NPS.

Biggest sector movers this month in Montpelier

  • Supermarkets and Grocery is the fastest improver month over month at +2.0 pts.
  • Consumer Services is the sharpest decliner month over month at -2.0 pts.

Montpelier NPS Benchmark Analysis

The Montpelier NPS benchmark stands at 30.1 for Jul 2026. It is close to the USA benchmark of 30.4, indicating limited separation between the local and national references.

Montpelier currently ranks 27th of 50 cities in USA with available data. The ranking provides relative market context but does not describe the performance of every organization in the city.

Hotels and Resorts is the highest-performing represented industry in Montpelier at 49.0. The 36.0 points gap between the highest and lowest local industry benchmarks is substantial. A single overall benchmark may therefore hide materially different market conditions.

10 of 20 industries currently perform above the city-wide benchmark. Results are distributed relatively evenly around the reference point rather than being concentrated on one side.

Month over month, the Montpelier benchmark changed only marginally. This makes the longer historical series more informative than the latest movement alone.

With 31 months of history, the page provides more than a current snapshot. The longer series can be used to distinguish recurring direction from isolated monthly movement.

What This Means for Your Organization

  • Use the difference between the city and USA benchmarks to determine whether local market context is strengthening or weakening the comparison.
  • Compare your organization with its local industry benchmark rather than relying only on the combined city average.
  • Treat city rankings as market context, not as evidence that every organization in the higher-ranked city performs equally well.
  • Use the historical series to confirm whether local movement persists before changing targets.

Industries Overview — Montpelier

# Industry NPS Δ vs 1M Δ vs 6M Δ vs 12M
1 Airlines 30.0 0.00 pts +2.00 pts +1.00 pts
2 Apparel 21.0 -1.00 pts -4.00 pts -6.00 pts
3 Automotive Dealers and Service 31.0 0.00 pts +2.00 pts +4.00 pts
4 B2B SaaS: Core Apps 42.0 -1.00 pts -3.00 pts -3.00 pts
5 Car Manufacturers 34.0 +2.00 pts +2.00 pts +3.00 pts
6 Consumer Electronics 26.0 0.00 pts +1.00 pts 0.00 pts
7 Consumer Services 29.0 -2.00 pts -2.00 pts 0.00 pts
8 Cosmetics and Beauty 36.0 0.00 pts +4.00 pts +4.00 pts
9 Energy and Utilities 13.0 0.00 pts -1.00 pts -1.00 pts
10 Entertainment and Streaming 27.0 -2.00 pts +1.00 pts +2.00 pts
11 Fintech and Digital Banking 38.0 +1.00 pts +2.00 pts +1.00 pts
12 General Retail, Multicategory 31.0 0.00 pts +2.00 pts +6.00 pts
13 Hotels and Resorts 49.0 +2.00 pts -1.00 pts 0.00 pts
14 Internet Service Providers 20.0 +1.00 pts -2.00 pts -4.00 pts
15 Luxury Goods 41.0 -1.00 pts -1.00 pts -5.00 pts
16 Packaged Food and Beverage 18.0 0.00 pts -1.00 pts -1.00 pts
17 Quick Service Restaurants 26.0 0.00 pts 0.00 pts -1.00 pts
18 Restaurants, Full Service 32.0 0.00 pts -1.00 pts -3.00 pts
19 Sports Teams and Leagues 27.0 0.00 pts -2.00 pts -4.00 pts
20 Supermarkets and Grocery 31.0 +2.00 pts +1.00 pts +2.00 pts

Frequently asked questions about Montpelier, USA

City-level benchmarks are useful because <strong>customer expectations</strong>, competition and review behavior can change sharply from one market to another. They offer a more actionable local reference than a national average alone.

Use it to assess whether your current NPS is locally competitive, then review the industry breakdown to see whether the gap comes from your market or your sector.

Not necessarily. A strong city benchmark means customer sentiment is strong in that local market overall. Your own business still needs to outperform that reference if you want to lead locally.

What does this report deliver?

The NPS Index Report gives you a clear view of customer loyalty across the markets that matter. Each month we compile Net Promoter Score benchmarks for key industries and break them down by country, region, and city. You see your space at a glance. Then you see your context. That combination turns NPS from a single number into a decision tool. Trends become visible. Seasonality is obvious. Outliers no longer trick you.

This report is built for operators and analysts who need to act. You get clean monthly snapshots, directional movement, and variance indicators that highlight where to dig. Want to know if your 3-point dip is noise or a real shift? You will know. Need to brief the team with one chart per market plus a short narrative? Done. Use the benchmarks to set realistic targets, size the gap to leaders, and test if new initiatives are moving the needle.

Data History

  • From January 2024: Data is available for Canada and the United States.
  • From September 2025: Data collection expands to include France, Spain, Italy and Germany.
  • From June 2026: Data collection expands to include Mexico, Portugal, Netherlands, Belgium, United Arab Emirates and Qatar.
  • From September 2026: Data collection expands to include Singapore, Australia, and New-Zeland.

Methodology

npsBench aggregates publicly available customer ratings and reviews from supported sources, including Google, Tripadvisor and Yelp. Records are organized by business, location and industry, then cleaned and standardized to reduce duplicate listings, inconsistent categories and differences between review platforms.

A proprietary normalization methodology converts heterogeneous rating and review signals into a standardized benchmark designed for external market comparison. Automated processing and AI-assisted analysis support classification and quality control, while benchmark publication depends on sufficient market coverage.

Results are organized into monthly periods so organizations can compare current performance with historical trends across industries, countries and cities. Coverage and history vary by market, which is why each page displays the number of cities, industries, countries or months represented in the available report.

npsBench benchmarks provide external market context and should be used alongside, not as a replacement for, an organization’s own NPS survey and Voice of the Customer program. Learn more on our methodology and technology page.