Your market.
In perspective.

Find the context behind your customer experience. Explore benchmarks by country, city or industry.

October 2026 snapshot Updated monthly
15countries
187cities
20industries
Monthlyupdates
Geographic coverage

Explore by country.

Choose a country to explore its cities and industries.

Australia7 cities Belgium7 cities Canada13 cities France17 cities Germany12 cities Italy12 cities Mexico31 cities Netherlands7 cities New Zealand5 cities Portugal11 cities Qatar1 city Singapore1 city Spain11 cities United Arab Emirates2 cities USA50 cities
Sector benchmarks

Explore by industry.

Compare your sector across the markets we cover.

Airlines Apparel Automotive Dealers and Service B2B SaaS: Core Apps Car Manufacturers Consumer Electronics Consumer Services Cosmetics and Beauty Energy and Utilities Entertainment and Streaming Fintech and Digital Banking General Retail, Multicategory Hotels and Resorts Internet Service Providers Luxury Goods Packaged Food and Beverage Quick Service Restaurants Restaurants, Full Service Sports Teams and Leagues Supermarkets and Grocery
Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.

A little guidance

Before you explore.

Where should I start?

Start with your industry, then look at the country or city in which your business operates.

Are all markets available for every month?

No. The directory shows current-month coverage; each report identifies coverage for its reporting period.

Is this the same as my own NPS survey?

No. These are external benchmarks derived from public reviews. Read them alongside your direct customer survey.