Sports Teams and Leagues NPS Benchmarks

Latest benchmark period: September 2026

Data published: October 1, 2026

Sports Teams and Leagues benchmark at a glance

The current Sports Teams and Leagues NPS benchmark is 30.9 for Sep 2026. The report compares 15 countries and includes 33 months of available history.

15
countries compared
10
cities featured
33
months analyzed
30.9
current benchmark

Coverage figures describe the number of markets and historical periods represented on this page. They are not a substitute for review-volume or survey-response sample sizes.

Sports Teams and Leagues NPS Benchmark Highlights

Key findings calculated from the benchmark data shown on this page for Sep 2026.

Leading country

United Arab Emirates currently has the highest Sports Teams and Leagues benchmark among 15 countries with available data.

Leading city

Sacramento, USA is currently the highest-performing city for Sports Teams and Leagues.

Countries above the industry benchmark

8 of the 15 countries with available data currently perform above the overall Sports Teams and Leagues benchmark.

Monthly trend

The Sports Teams and Leagues benchmark remained broadly stable compared with the previous month.

Sports Teams and Leagues


Sports Teams and Leagues NPS (Overall)

Last Month30.90.00 pts
6 Months Ago30.90.00 pts
12 Months Ago31.1-0.20 pts

Sports Teams and Leagues NPS Evolution (Overall)

Top markets this month for Sports Teams and Leagues

  • United Arab Emirates is currently benchmarked at 37.0 NPS.
  • Qatar is currently benchmarked at 34.0 NPS.
  • Australia is currently benchmarked at 33.4 NPS.

Biggest country movers this month for Sports Teams and Leagues

  • Qatar posts the strongest month-over-month gain at +1.0 pts.
  • United Arab Emirates posts the weakest month-over-month change at -0.5 pts.

Sports Teams and Leagues NPS Benchmark Analysis

The Sports Teams and Leagues NPS benchmark stands at 30.9 for Sep 2026. The report compares 15 countries with available data and includes 33 months of benchmark history.

United Arab Emirates records the highest country benchmark at 37.0. The 12.0 points spread between the strongest and weakest country benchmarks shows meaningful variation. Local or sector-specific references should carry more weight than one aggregate target.

8 of 15 countries currently perform above the overall industry benchmark. Results are distributed relatively evenly around the reference point rather than being concentrated on one side.

Sacramento, USA is the strongest visible city benchmark at 44.0. This local result adds geographic context but should not be treated as proof that every organization in that market performs at the same level.

Month over month, the Sports Teams and Leagues benchmark changed only marginally. This makes the longer historical series more informative than the latest movement alone.

The report includes 33 months of benchmark history, giving the latest reading a meaningful long-term reference rather than presenting it in isolation.

What This Means for Your Organization

  • Use 30.9 as the current sector reference, then adjust the comparison for the country and city in which the organization operates.
  • Where country dispersion is wide, use local market benchmarks instead of one global target across all operations.
  • Where country results are concentrated, focus more closely on city-level and organization-level differences.
  • Track multiple monthly periods before interpreting a recent movement as a lasting change in sector expectations.

Country Comparison — Sports Teams and Leagues

# Country NPS Δ vs 1M Δ vs 6M Δ vs 12M
1 Australia 33.4 n/a n/a n/a
2 Belgium 31.9 +0.20 pts n/a n/a
3 Canada 28.9 0.00 pts -0.60 pts -1.40 pts
4 France 30.2 +0.20 pts -0.20 pts -0.70 pts
5 Germany 30.9 0.00 pts -0.70 pts -1.00 pts
6 Italy 32.2 0.00 pts -0.20 pts -1.10 pts
7 Mexico 31.5 +0.20 pts n/a n/a
8 Netherlands 31.7 +0.30 pts n/a n/a
9 New Zealand 31.4 n/a n/a n/a
10 Portugal 30.4 -0.40 pts n/a n/a
11 Qatar 34.0 +1.00 pts n/a n/a
12 Singapore 25.0 n/a n/a n/a
13 Spain 30.5 -0.30 pts -0.10 pts -0.80 pts
14 United Arab Emirates 37.0 -0.50 pts n/a n/a
15 USA 30.4 -0.20 pts -0.60 pts -0.30 pts

Top 5 Cities — Sports Teams and Leagues

#CityNPS
1 Sacramento (USA) 44.0
2 Raleigh (USA) 42.0
3 Paris (France) 39.0
4 Frankfurt (Germany) 38.0
5 Barcelona (Spain) 38.0

Bottom 5 Cities — Sports Teams and Leagues

#CityNPS
1 Bismarck (USA) 21.0
2 Charlottetown (Canada) 22.0
3 Halifax (Canada) 23.0
4 Rennes (France) 23.0
5 Dover (USA) 23.0

Frequently asked questions about Sports Teams and Leagues

A good NPS in Sports Teams and Leagues should be judged against current sector benchmarks, not against a generic cross-industry number. This page gives you that sector-specific reference point.

Customer expectations can vary widely from one industry to another. An industry benchmark tells you whether your score is strong relative to comparable businesses, even when overall country averages look different.

Use the industry benchmark as the sector baseline, then review the linked country and city pages to understand where local markets are outperforming or underperforming that baseline.

What does this report deliver?

The NPS Index Report gives you a clear view of customer loyalty across the markets that matter. Each month we compile Net Promoter Score benchmarks for key industries and break them down by country, region, and city. You see your space at a glance. Then you see your context. That combination turns NPS from a single number into a decision tool. Trends become visible. Seasonality is obvious. Outliers no longer trick you.

This report is built for operators and analysts who need to act. You get clean monthly snapshots, directional movement, and variance indicators that highlight where to dig. Want to know if your 3-point dip is noise or a real shift? You will know. Need to brief the team with one chart per market plus a short narrative? Done. Use the benchmarks to set realistic targets, size the gap to leaders, and test if new initiatives are moving the needle.

Data History

  • From January 2024: Data is available for Canada and the United States.
  • From September 2025: Data collection expands to include France, Spain, Italy and Germany.
  • From June 2026: Data collection expands to include Mexico, Portugal, Netherlands, Belgium, United Arab Emirates and Qatar.
  • From September 2026: Data collection expands to include Singapore, Australia, and New-Zeland.

Methodology

npsBench aggregates publicly available customer ratings and reviews from supported sources, including Google, Tripadvisor and Yelp. Records are organized by business, location and industry, then cleaned and standardized to reduce duplicate listings, inconsistent categories and differences between review platforms.

A proprietary normalization methodology converts heterogeneous rating and review signals into a standardized benchmark designed for external market comparison. Automated processing and AI-assisted analysis support classification and quality control, while benchmark publication depends on sufficient market coverage.

Results are organized into monthly periods so organizations can compare current performance with historical trends across industries, countries and cities. Coverage and history vary by market, which is why each page displays the number of cities, industries, countries or months represented in the available report.

npsBench benchmarks provide external market context and should be used alongside, not as a replacement for, an organization’s own NPS survey and Voice of the Customer program. Learn more on our methodology and technology page.