Customer experience
in Doha.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly

Doha benchmark38.4Current month

vs Qatar0.0 ptsNational benchmark: 38.4

6-month changeN/ACompared with April 2026

12-month changeN/ACompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values

Monthly benchmark values
Month	Doha	Qatar
Jun 2026	37.9	37.9
Jul 2026	37.8	37.8
Aug 2026	38.0	38.0
Sep 2026	38.3	38.3
Oct 2026	38.4	38.4

Compare the market

Your industry, in Doha.

Select a column heading to sort. Changes are expressed in benchmark points.

Your industry, in Doha. October 2026

Airlines	53.0	0.0 pts	N/A
Apparel	41.0	0.0 pts	N/A
Automotive Dealers and Service	25.0	-1.0 pts	N/A
B2B SaaS: Core Apps	32.0	+1.0 pts	N/A
Car Manufacturers	42.0	-3.0 pts	N/A
Consumer Electronics	38.0	+1.0 pts	N/A
Consumer Services	26.0	+1.0 pts	N/A
Cosmetics and Beauty	55.0	+3.0 pts	N/A
Energy and Utilities	23.0	0.0 pts	N/A
Entertainment and Streaming	32.0	-1.0 pts	N/A
Fintech and Digital Banking	47.0	+2.0 pts	N/A
General Retail, Multicategory	40.0	+2.0 pts	N/A
Hotels and Resorts	60.0	-1.0 pts	N/A
Internet Service Providers	15.0	0.0 pts	N/A
Luxury Goods	55.0	-3.0 pts	N/A
Packaged Food and Beverage	31.0	+1.0 pts	N/A
Quick Service Restaurants	26.0	0.0 pts	N/A
Restaurants, Full Service	52.0	+1.0 pts	N/A
Sports Teams and Leagues	36.0	+2.0 pts	N/A
Supermarkets and Grocery	39.0	-2.0 pts	N/A

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

Doha benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top sectors this month in Doha

Hotels and Resorts is currently benchmarked at 60.0.
Cosmetics and Beauty is currently benchmarked at 55.0.
Luxury Goods is currently benchmarked at 55.0.

Biggest sector movers this month

Cosmetics and Beauty records the largest month-over-month gain at +3.0 pts.
Luxury Goods, Car Manufacturers share the largest month-over-month decline at -3.0 pts.

Based on 20 of 20 industries with data in both months. Changes are rounded to one decimal place.

Moving up this month

The Doha benchmark stands at 38.4 for October 2026. It is level with the Qatar benchmark of 38.4. The national benchmark includes this city.

Doha ranks 1 out of 1 cities in Qatar, using scores rounded to one decimal place. This is relative market context, not evidence of how every organization in the city performs.

Hotels and Resorts has the highest benchmark at 60.0. Across the industries represented, scores range from 15.0 to 60.0 — a spread of 45.0 points. Use this range alongside the overall average when comparing markets.

10 of 20 industries are above the Doha benchmark; 10 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

The Doha benchmark moved from 38.3 to 38.4, a month-over-month change of +0.1 pts. Review several periods before interpreting this as a lasting shift; changes in market coverage can also affect the aggregate.

This report contains 5 monthly observations from June 2026 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

Keep exploring

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Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.