Customer experience
in Bordeaux.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly
Reporting periodOctober 2026
Browse all markets →
Bordeaux benchmark26.9Current month
vs France-2.7 ptsNational benchmark: 29.6
6-month change-0.4 ptsCompared with April 2026
12-month change-0.8 ptsCompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

BordeauxFrance

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values
Monthly benchmark values
MonthBordeauxFrance
Sep 202527.829.6
Oct 202527.729.6
Nov 202527.729.6
Dec 202527.629.6
Jan 202627.529.6
Feb 202627.429.6
Mar 202627.329.6
Apr 202627.329.6
May 202627.229.7
Jun 202627.229.7
Jul 202627.229.7
Aug 202627.029.6
Sep 202626.829.6
Oct 202626.929.6
Compare the market

Your industry, in Bordeaux.

Select a column heading to sort. Changes are expressed in benchmark points.

Your industry, in Bordeaux. October 2026
Airlines 21.0-2.4 pts0.0 pts-3.0 pts
Apparel 23.0-2.5 pts+1.0 pts-1.0 pts
Automotive Dealers and Service 30.0-2.1 pts+1.0 pts0.0 pts
B2B SaaS: Core Apps 31.0-7.6 pts+1.0 pts-4.0 pts
Car Manufacturers 33.0-0.9 pts-2.0 pts+2.0 pts
Consumer Electronics 21.0-5.0 pts-1.0 pts-3.0 pts
Consumer Services 34.0+2.6 pts0.0 pts+5.0 pts
Cosmetics and Beauty 23.0-8.6 pts0.0 pts-7.0 pts
Energy and Utilities 14.0-0.4 pts0.0 pts+1.0 pts
Entertainment and Streaming 23.0-1.5 pts+1.0 pts-2.0 pts
Fintech and Digital Banking 35.0-3.5 pts-2.0 pts+1.0 pts
General Retail, Multicategory 26.0-3.9 pts-1.0 pts-3.0 pts
Hotels and Resorts 36.0-9.1 pts-1.0 pts-7.0 pts
Internet Service Providers 17.0-1.0 pts+1.0 pts0.0 pts
Luxury Goods 37.0-2.1 pts+2.0 pts+5.0 pts
Packaged Food and Beverage 19.0-1.9 pts+1.0 pts-3.0 pts
Quick Service Restaurants 21.0-5.9 pts-1.0 pts-3.0 pts
Restaurants, Full Service 30.0-2.7 pts+1.0 pts0.0 pts
Sports Teams and Leagues 38.0+7.4 pts+2.0 pts+7.0 pts
Supermarkets and Grocery 26.0-1.8 pts0.0 pts-1.0 pts

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

Bordeaux benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top sectors this month in Bordeaux

  • Sports Teams and Leagues is currently benchmarked at 38.0.
  • Luxury Goods is currently benchmarked at 37.0.
  • Hotels and Resorts is currently benchmarked at 36.0.

Biggest sector movers this month

  • Sports Teams and Leagues, Luxury Goods share the largest month-over-month gain at +2.0 pts.
  • Fintech and Digital Banking, Car Manufacturers share the largest month-over-month decline at -2.0 pts.

Based on 20 of 20 industries with data in both months. Changes are rounded to one decimal place.

Moving up this month

The Bordeaux benchmark stands at 26.9 for October 2026. It is 2.7 points below the France benchmark of 29.6. The national benchmark includes this city.

Bordeaux ranks 12 out of 17 cities in France, using scores rounded to one decimal place. This is relative market context, not evidence of how every organization in the city performs.

Sports Teams and Leagues has the highest benchmark at 38.0. Across the industries represented, scores range from 14.0 to 38.0 — a spread of 24.0 points. Use this range alongside the overall average when comparing markets.

9 of 20 industries are above the Bordeaux benchmark; 11 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

The Bordeaux benchmark moved from 26.8 to 26.9, a month-over-month change of +0.1 pts. Review several periods before interpreting this as a lasting shift; changes in market coverage can also affect the aggregate.

This report contains 14 monthly observations from September 2025 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.