Top markets this month in Singapore
- Singapore is currently benchmarked at 29.2.
Customer experience
in Singapore.
Explore the current benchmark, follow its history and compare the markets behind the score.
October 2026 snapshot Updated monthly
Singapore benchmark29.2Current month
Monthly change+3.0 ptsCompared with the previous month
6-month changeN/ACompared with April 2026
12-month changeN/ACompared with October 2025
Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.
The longer view
How the benchmark is moving.
Read the monthly change alongside the longer trend.
Monthly benchmark points through October 2026. N/A means no available data.
View monthly values
| Month | Singapore |
|---|---|
| Sep 2026 | 26.2 |
| Oct 2026 | 29.2 |
Compare the market
Compare cities in Singapore.
Select a column heading to sort. Changes are expressed in benchmark points.
| Singapore | 29.2 | +3.0 pts | N/A | N/A |
|---|
October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.
Compare the market
Find your industry in Singapore.
Select a column heading to sort. Changes are expressed in benchmark points.
| Airlines | 24.0 | +1.0 pts | N/A | N/A |
|---|---|---|---|---|
| Apparel | 25.0 | +1.0 pts | N/A | N/A |
| Automotive Dealers and Service | 23.0 | +1.0 pts | N/A | N/A |
| B2B SaaS: Core Apps | 32.0 | -1.0 pts | N/A | N/A |
| Car Manufacturers | 26.0 | +1.0 pts | N/A | N/A |
| Consumer Electronics | 23.0 | +1.0 pts | N/A | N/A |
| Consumer Services | 21.0 | -1.0 pts | N/A | N/A |
| Cosmetics and Beauty | 30.0 | 0.0 pts | N/A | N/A |
| Energy and Utilities | 51.0 | N/A | N/A | N/A |
| Entertainment and Streaming | 24.0 | +1.0 pts | N/A | N/A |
| Fintech and Digital Banking | 34.0 | +2.0 pts | N/A | N/A |
| General Retail, Multicategory | 24.0 | 0.0 pts | N/A | N/A |
| Hotels and Resorts | 40.0 | +1.0 pts | N/A | N/A |
| Internet Service Providers | 50.0 | N/A | N/A | N/A |
| Luxury Goods | 43.0 | +1.0 pts | N/A | N/A |
| Packaged Food and Beverage | 19.0 | 0.0 pts | N/A | N/A |
| Quick Service Restaurants | 20.0 | +1.0 pts | N/A | N/A |
| Restaurants, Full Service | 29.0 | +1.0 pts | N/A | N/A |
| Sports Teams and Leagues | 25.0 | 0.0 pts | N/A | N/A |
| Supermarkets and Grocery | 21.0 | +1.0 pts | N/A | N/A |
October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.
What the data tells us
Singapore benchmark analysis.
October 2026 · Calculated from the available benchmark data.
Biggest city movers this month
- Singapore records the largest month-over-month gain at +3.0 pts.
- No comparable benchmark declined this month.
Based on 1 of 1 cities with data in both months. Changes are rounded to one decimal place.
Moving up this month
The Singapore benchmark stands at 29.2 for October 2026. It provides a reference across 1 cities with available data.
At least two cities with current data are needed to compare the highest and lowest benchmarks.
0 of 1 cities are above the Singapore benchmark; 0 are below it and 1 is level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.
Energy and Utilities has the highest industry benchmark at 51.0, 21.8 points above the overall reference. Sector context helps distinguish industry expectations from the combined national result.
The Singapore benchmark moved from 26.2 to 29.2, a month-over-month change of +3.0 pts. Review several periods before interpreting this as a lasting shift; changes in market coverage can also affect the aggregate.
This report contains 2 monthly observations from September 2026 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.
Keep exploring
Another perspective on your market.
Behind the numbers
A benchmark with context.
These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.
Explore our methodology ↗About this snapshot
Benchmark period: October 2026
Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.