Customer experience
in Fredericton.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly
Reporting periodOctober 2026
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Fredericton benchmark27.3Current month
vs Canada-1.9 ptsNational benchmark: 29.2
6-month change-0.3 ptsCompared with April 2026
12-month change-0.6 ptsCompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

FrederictonCanada

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values
Monthly benchmark values
MonthFrederictonCanada
Jan 202427.029.2
Feb 202427.129.2
Mar 202427.029.1
Apr 202427.029.2
May 202427.229.2
Jun 202427.329.1
Jul 202427.529.2
Aug 202427.529.3
Sep 202427.629.2
Oct 202427.529.2
Nov 202427.429.2
Dec 202427.529.2
Jan 202527.729.2
Feb 202527.629.2
Mar 202527.629.1
Apr 202527.829.2
May 202527.629.1
Jun 202527.629.1
Jul 202527.629.1
Aug 202527.729.2
Sep 202527.829.1
Oct 202527.929.1
Nov 202527.829.3
Dec 202528.029.3
Jan 202628.029.3
Feb 202627.829.2
Mar 202627.629.1
Apr 202627.629.1
May 202628.129.1
Jun 202627.629.1
Jul 202627.329.1
Aug 202627.529.1
Sep 202627.429.2
Oct 202627.329.2
Compare the market

Your industry, in Fredericton.

Select a column heading to sort. Changes are expressed in benchmark points.

Your industry, in Fredericton. October 2026
Airlines 29.0+1.5 pts+1.0 pts+2.0 pts
Apparel 20.0-4.5 pts0.0 pts-2.0 pts
Automotive Dealers and Service 34.0+6.3 pts-2.0 pts+5.0 pts
B2B SaaS: Core Apps 40.0-2.3 pts0.0 pts+1.0 pts
Car Manufacturers 26.0-4.4 pts-1.0 pts-5.0 pts
Consumer Electronics 22.0-3.4 pts-1.0 pts-3.0 pts
Consumer Services 28.0-3.4 pts-1.0 pts-1.0 pts
Cosmetics and Beauty 27.0-3.6 pts+1.0 pts+1.0 pts
Energy and Utilities 12.0-4.1 pts0.0 pts-3.0 pts
Entertainment and Streaming 29.0+4.6 pts+1.0 pts+3.0 pts
Fintech and Digital Banking 29.0-5.8 pts-2.0 pts-5.0 pts
General Retail, Multicategory 30.0-1.0 pts+1.0 pts+3.0 pts
Hotels and Resorts 51.0+8.0 pts+2.0 pts+6.0 pts
Internet Service Providers 17.0-2.6 pts0.0 pts-2.0 pts
Luxury Goods 37.0-1.2 pts-1.0 pts0.0 pts
Packaged Food and Beverage 17.0-5.5 pts-1.0 pts-2.0 pts
Quick Service Restaurants 21.0-4.6 pts0.0 pts-1.0 pts
Restaurants, Full Service 28.0-4.8 pts0.0 pts-5.0 pts
Sports Teams and Leagues 25.0-4.2 pts-1.0 pts-1.0 pts
Supermarkets and Grocery 23.0-3.5 pts+1.0 pts-4.0 pts

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

Fredericton benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top sectors this month in Fredericton

  • Hotels and Resorts is currently benchmarked at 51.0.
  • B2B SaaS: Core Apps is currently benchmarked at 40.0.
  • Luxury Goods is currently benchmarked at 37.0.

Biggest sector movers this month

  • Hotels and Resorts records the largest month-over-month gain at +2.0 pts.
  • Automotive Dealers and Service, Fintech and Digital Banking share the largest month-over-month decline at -2.0 pts.

Based on 20 of 20 industries with data in both months. Changes are rounded to one decimal place.

Moving down this month

The Fredericton benchmark stands at 27.3 for October 2026. It is 1.9 points below the Canada benchmark of 29.2. The national benchmark includes this city.

Fredericton ranks 11 out of 13 cities in Canada, using scores rounded to one decimal place. This is relative market context, not evidence of how every organization in the city performs.

Hotels and Resorts has the highest benchmark at 51.0. Across the industries represented, scores range from 12.0 to 51.0 — a spread of 39.0 points. Use this range alongside the overall average when comparing markets.

10 of 20 industries are above the Fredericton benchmark; 10 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

The Fredericton benchmark moved from 27.4 to 27.3, a month-over-month change of -0.1 pts. Review several periods before interpreting this as a lasting shift; changes in market coverage can also affect the aggregate.

This report contains 34 monthly observations from January 2024 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.