Customer experience
in Braga.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly
Reporting periodOctober 2026
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Braga benchmark29.3Current month
vs Portugal-0.2 ptsNational benchmark: 29.5
6-month changeN/ACompared with April 2026
12-month changeN/ACompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

BragaPortugal

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values
Monthly benchmark values
MonthBragaPortugal
Jun 202629.729.8
Jul 202629.829.8
Aug 202629.429.6
Sep 202629.529.6
Oct 202629.329.5
Compare the market

Your industry, in Braga.

Select a column heading to sort. Changes are expressed in benchmark points.

Your industry, in Braga. October 2026
Airlines 27.0+0.1 pts0.0 ptsN/A
Apparel 26.0+1.0 pts+1.0 ptsN/A
Automotive Dealers and Service 29.0-2.3 pts0.0 ptsN/A
B2B SaaS: Core Apps 38.00.0 pts+1.0 ptsN/A
Car Manufacturers 28.0-3.5 pts0.0 ptsN/A
Consumer Electronics 27.0+1.1 pts-2.0 ptsN/A
Consumer Services 32.0+2.0 pts-1.0 ptsN/A
Cosmetics and Beauty 30.0-0.8 pts0.0 ptsN/A
Energy and Utilities 15.0+0.2 pts-1.0 ptsN/A
Entertainment and Streaming 24.0+0.6 pts-1.0 ptsN/A
Fintech and Digital Banking 41.0+0.4 pts+2.0 ptsN/A
General Retail, Multicategory 32.0+1.5 pts+1.0 ptsN/A
Hotels and Resorts 42.0-1.3 pts-2.0 ptsN/A
Internet Service Providers 18.0-1.2 pts-1.0 ptsN/A
Luxury Goods 38.0-5.4 pts-2.0 ptsN/A
Packaged Food and Beverage 22.0-0.3 pts0.0 ptsN/A
Quick Service Restaurants 23.0-1.2 pts-1.0 ptsN/A
Restaurants, Full Service 34.0+3.5 pts0.0 ptsN/A
Sports Teams and Leagues 29.0-1.1 pts0.0 ptsN/A
Supermarkets and Grocery 31.0+2.5 pts+2.0 ptsN/A

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

Braga benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top sectors this month in Braga

  • Hotels and Resorts is currently benchmarked at 42.0.
  • Fintech and Digital Banking is currently benchmarked at 41.0.
  • B2B SaaS: Core Apps is currently benchmarked at 38.0.

Other markets share the last displayed score. Ties are listed alphabetically.

Biggest sector movers this month

  • Fintech and Digital Banking, Supermarkets and Grocery share the largest month-over-month gain at +2.0 pts.
  • Hotels and Resorts, Luxury Goods, Consumer Electronics share the largest month-over-month decline at -2.0 pts.

Based on 20 of 20 industries with data in both months. Changes are rounded to one decimal place.

Moving down this month

The Braga benchmark stands at 29.3 for October 2026. It is 0.2 points below the Portugal benchmark of 29.5. The national benchmark includes this city.

Braga shares rank 7 out of 11 cities in Portugal, using scores rounded to one decimal place. This is relative market context, not evidence of how every organization in the city performs.

Hotels and Resorts has the highest benchmark at 42.0. Across the industries represented, scores range from 15.0 to 42.0 — a spread of 27.0 points. Use this range alongside the overall average when comparing markets.

9 of 20 industries are above the Braga benchmark; 11 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

The Braga benchmark moved from 29.5 to 29.3, a month-over-month change of -0.2 pts. Review several periods before interpreting this as a lasting shift; changes in market coverage can also affect the aggregate.

This report contains 5 monthly observations from June 2026 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.