Customer experience
in Regina.

Explore the current benchmark, follow its history and compare the markets behind the score.

October 2026 snapshot Updated monthly
Reporting periodOctober 2026
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Regina benchmark26.1Current month
vs Canada-3.1 ptsNational benchmark: 29.2
6-month change+0.5 ptsCompared with April 2026
12-month change+0.9 ptsCompared with October 2025

Standardized benchmarks derived from public reviews. Changes are expressed in points; N/A means a comparison value is unavailable.

The longer view

How the benchmark is moving.

Read the monthly change alongside the longer trend.

ReginaCanada

Monthly benchmark points through October 2026. N/A means no available data.

View monthly values
Monthly benchmark values
MonthReginaCanada
Jan 202425.329.2
Feb 202425.229.2
Mar 202425.529.1
Apr 202425.629.2
May 202425.529.2
Jun 202425.629.1
Jul 202425.729.2
Aug 202425.729.3
Sep 202425.629.2
Oct 202425.429.2
Nov 202425.429.2
Dec 202425.429.2
Jan 202525.429.2
Feb 202525.529.2
Mar 202525.329.1
Apr 202525.429.2
May 202525.329.1
Jun 202525.229.1
Jul 202525.029.1
Aug 202525.329.2
Sep 202525.229.1
Oct 202525.229.1
Nov 202525.029.3
Dec 202525.329.3
Jan 202625.229.3
Feb 202625.429.2
Mar 202625.529.1
Apr 202625.629.1
May 202625.529.1
Jun 202625.729.1
Jul 202626.129.1
Aug 202625.929.1
Sep 202625.929.2
Oct 202626.129.2
Compare the market

Your industry, in Regina.

Select a column heading to sort. Changes are expressed in benchmark points.

Your industry, in Regina. October 2026
Airlines 19.0-8.5 pts0.0 pts-2.0 pts
Apparel 21.0-3.5 pts+1.0 pts+1.0 pts
Automotive Dealers and Service 20.0-7.7 pts0.0 pts-4.0 pts
B2B SaaS: Core Apps 36.0-6.3 pts-1.0 pts+2.0 pts
Car Manufacturers 28.0-2.4 pts+1.0 pts+5.0 pts
Consumer Electronics 25.0-0.4 pts+1.0 pts+3.0 pts
Consumer Services 32.0+0.6 pts+2.0 pts+4.0 pts
Cosmetics and Beauty 33.0+2.4 pts0.0 pts+2.0 pts
Energy and Utilities 11.0-5.1 pts0.0 pts-3.0 pts
Entertainment and Streaming 24.0-0.4 pts0.0 pts+5.0 pts
Fintech and Digital Banking 33.0-1.8 pts+2.0 pts+4.0 pts
General Retail, Multicategory 30.0-1.0 pts+1.0 pts0.0 pts
Hotels and Resorts 41.0-2.0 pts-2.0 pts+1.0 pts
Internet Service Providers 13.0-6.6 pts-1.0 pts-3.0 pts
Luxury Goods 30.0-8.2 pts+1.0 pts+2.0 pts
Packaged Food and Beverage 19.0-3.5 pts0.0 pts-1.0 pts
Quick Service Restaurants 21.0-4.6 pts0.0 pts-3.0 pts
Restaurants, Full Service 26.0-6.8 pts-2.0 pts-3.0 pts
Sports Teams and Leagues 36.0+6.8 pts+2.0 pts+6.0 pts
Supermarkets and Grocery 24.0-2.5 pts-1.0 pts+3.0 pts

October 2026 snapshot. Missing comparisons are marked N/A. Links open the overall geographic or industry report.

What the data tells us

Regina benchmark analysis.

October 2026 · Calculated from the available benchmark data.

Top sectors this month in Regina

  • Hotels and Resorts is currently benchmarked at 41.0.
  • B2B SaaS: Core Apps is currently benchmarked at 36.0.
  • Sports Teams and Leagues is currently benchmarked at 36.0.

Biggest sector movers this month

  • Sports Teams and Leagues, Fintech and Digital Banking, Consumer Services share the largest month-over-month gain at +2.0 pts.
  • Hotels and Resorts, Restaurants, Full Service share the largest month-over-month decline at -2.0 pts.

Based on 20 of 20 industries with data in both months. Changes are rounded to one decimal place.

Moving up this month

The Regina benchmark stands at 26.1 for October 2026. It is 3.1 points below the Canada benchmark of 29.2. The national benchmark includes this city.

Regina ranks 12 out of 13 cities in Canada, using scores rounded to one decimal place. This is relative market context, not evidence of how every organization in the city performs.

Hotels and Resorts has the highest benchmark at 41.0. Across the industries represented, scores range from 11.0 to 41.0 — a spread of 30.0 points. Use this range alongside the overall average when comparing markets.

9 of 20 industries are above the Regina benchmark; 11 are below it and 0 are level with it, to one decimal place. These counts describe the distribution of markets, not the proportion of satisfied customers.

The Regina benchmark moved from 25.9 to 26.1, a month-over-month change of +0.2 pts. Review several periods before interpreting this as a lasting shift; changes in market coverage can also affect the aggregate.

This report contains 34 monthly observations from January 2024 through October 2026. There are no missing months within that interval. Use the historical series to put the latest movement in context.

Behind the numbers

A benchmark with context.

These standardized benchmarks are derived from public customer reviews. They complement your own NPS survey; they are not direct survey results.

Explore our methodology ↗

About this snapshot

Benchmark period: October 2026

Coverage and history vary by market. No data after the current month is included. A missing value is not a zero score.