Estimated NPS
57.0
Based on public ratings
−1000+100
Based on 3,233 classified ratingsSample report · Illustrative data. Explore both access levels.
Your customer experience, in focus
Hudson Line HotelYour reputation. In perspective.
The big picture
A first look at your reputation.
From individual reviews to a clearer signal.
Behind the score
Your audience, at a glance.
| Audience | Share | Ratings |
|---|---|---|
| Promoters | 71% | 2,288 |
| Passives | 15% | 500 |
| Detractors | 14% | 445 |
NPS Distribution
Every rating counts.
3.2%
1
1.9%
2
1.2%
3
1.5%
4
2.2%
5
3.7%
6
6.0%
7
9.5%
8
27.4%
9
43.4%
10
1–6 Detractors7–8 Passives9–10 Promoters
Estimated distribution: star-based weighting varies the columns while preserving each group total. Individual 1–10 scores are not available from star ratings.
This is an estimate from public ratings, not a survey NPS. The proxy groups 4–5 stars as promoters (9–10), 3 stars as passives (7–8) and 1–2 stars as detractors (1–6). Estimated NPS = % promoters − % detractors.
Context changes everything
Good. But how good?
Your adjusted comparison scores and related market benchmarks.
Local market
Toronto
Your score: —%Top Tier
National market
Canada
Your score: —%Top Tier
Your industry
Hotels and Resorts
Your score: —%Top Tier
Adjusted industry context
Canada
Your score: —%Top Tier
Unlock all widgets to see your actual comparisons and full report.
Unlock All WidgetsThe full picture
Your score is just
the starting point.
Put your reputation in context. See how Hudson Line Hotel compares with its markets and explore the direction behind the score.
Local marketNational marketYour industry
More context. A clearer perspective.
- Compare all four markets
Explore local, national and industry benchmarks, plus adjusted industry context.
- Find your closest benchmarks
See comparable cities, countries and industries alongside your score.
- Explore an illustrative score scenario
View modeled weekly scores and projections, clearly distinguished from measured history.
One-time payment to unlock all widgets for this snapshot. No subscription or automatic refresh.
Price in Canadian dollars ·